1. Introduction

Afrikart LLC (“Afrikart,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or interact with our website and services. By using Afrikart’s website, you agree to the practices described below.

2. Information We Collect

A. Information You Provide

• Name, email address, phone number, and shipping/billing addresses.
• Account credentials (username, password).
• Payment information is processed securely via our payment partners.
• Vendor and product information (for sellers using Afrikart’s platform).

B. Information Collected Automatically

• IP address, device identifiers, and browser details.
• Site activity, such as pages viewed and time spent.
• Data is gathered through cookies and similar tools.

C. Information from Third Parties

• Payment gateways (e.g., PayPal, Stripe).
• Shipping and logistics providers.
• Analytics and marketing tools (e.g., Google Analytics).

3. How We Use Your Information

We use your data to:

• Process and deliver orders.
• Manage accounts and vendor profiles.
• Provide customer support.
• Improve website performance and offerings.
• Send promotional messages only if you opt in (you can unsubscribe anytime).
• Prevent fraud and comply with applicable laws.

We never sell or rent your personal data.

4. Cookies & Tracking Technologies

Afrikart uses cookies to:

• Operate essential site functions (cart, checkout).
• Analyze visitor trends and optimize content.
• Personalize your shopping experience.

You can disable cookies through browser settings, but some site features may not work correctly.

5. Data Sharing & Third-Party Services

We share limited information with trusted partners who help us operate our business, including:

• Payment processors
• Shipping carriers
• IT support and analytics providers
• Email and marketing service providers

These third parties are required to process information securely and only for Afrikart’s operational purposes. We will not share your Text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.

6. Data Retention & Deletion

We retain your personal information only as long as necessary to:

• Complete transactions and deliver services.
• Meet legal, tax, or compliance obligations.
• Resolve disputes or enforce agreements.

You may request deletion or anonymization of your data at [email protected]
We will comply unless retention is required by law.

7. Sms Abandoned Cart

Afrikart's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

8. Children's Usage Policy

Afrikart does not knowingly collect data from children under 13.
If you believe a child has submitted personal data, please contact us, and we will delete it promptly.

9. International Users (GDPR)

If you are in the EEA, you have the following rights:

• Access, correct, or delete your data.
• Restrict or object to processing.
• Request data portability.

Lawful Basis for Processing

Afrikart processes personal data based on:

• Consent (e.g., marketing subscriptions)
• Contract necessity (e.g., fulfilling orders)
• Legal obligations
• Legitimate business interests (e.g., fraud prevention)

Requests may be sent to [email protected]
We respond in accordance with GDPR requirements.

10. U.S. Users (CCPA)

California residents have the right to:

• Know what data Afrikart collects and why.
• Request deletion or access to their data.
• Opt out of any data sale (Afrikart does not sell data).

All privacy requests can be made via [email protected]

11. Security of Your Information

We use encryption (SSL), firewalls, and access controls to protect your data from unauthorized access, disclosure,  or loss. While we maintain strict security, no online system can be guaranteed 100% secure.

12. International Data Transfers

Afrikart operates globally, which means your information may be processed or stored outside your country of residence, including in the United States. Whenever we transfer data internationally, we use lawful safeguards such as standard contractual clauses or equivalent protections to ensure your data remains secure.

13. Vendor and Partner Data

Vendors who list or sell on Afrikart may provide business licenses, export certificates, and identification for verification. We use this information solely for compliance, onboarding, and payment processing.
Vendor data is stored securely and never shared publicly or with unrelated third parties.

14. Your Data Rights Summary

Your Right Description Access | Request a copy of the data Afrikart holds about you.
Correction | Ask us to update or correct inaccurate data.
Deletion | Request deletion of your data, subject to legal obligations.
Restriction | Limit how we process your personal data.
Portability | Receive your data in a structured, machine-readable format.
Objection | Object to specific uses, such as direct marketing.
Withdraw Consent | Withdraw consent for optional communications at any time.

15. Afrikart Privacy Office

For privacy inquiries, please contact:
📧 [email protected]
📍 Afrikart LLC — Portland, Oregon, USA